Wednesday, January 15, 2014

How to get served in a busy bar by body language?

A new research proves that people who are tired of waiting to get served in a bar can now speed up things by body language or by directly looking at the serving staff. This study from Bielefeld University in Germany and published in the journal Frontiers in Psychology demonstrates that getting served ahead of others at a busy bar is down to body language and concentrating on winning the attention of those pouring the drinks. Lead researcher Sebastian Loth said customers identified themselves as ordering or non-ordering patrons through their behavior. Two signals were necessary to ensure timely service. “First, the customers position themselves directly at the bar and, secondly, look at the bartender”, said Dr Loth. “If one of these signals was absent, the participants judged the customers as not bidding for attention”. Auckland bar manager David Wilkinson was unswayed by psychologists' advice though. “I don't like people pushing in or calling out for a drink from the end of the bar”, he said yesterday afternoon, between taking orders at the Shakespeare Hotel and Brewery. “People who try to push in don't get anywhere - not when I'm serving, anyway”.

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