Friday, January 10, 2014
Role of injured person’s experience in determining compensation
Three studies were conducted to gain insight into the compensation systems and the experience of injured persons. The studies identified some factors that may lead to negative experience or slower recovery. Communications with the client and independent medical examinations are two such factors.
These studies could be used to improve client experience and improve the recovery time for injured workers. The research were carried out by researchers from Monash University and the University of Melbourne, they were supported by the Institute of Safety, Compensation and Recovery Research (ISCRR)
"WorkSafe and the TAC provide compensation to more than 40,000 people in Victoria every year and recent research has identified aspects of compensation systems that have positive and negative impacts on injured people," Dr Alex Collie, chief research officer at ISCRR said."We know that many of these 40,000 people enjoy a full recovery and return to work or normal life. However, some suffer the effects of their injury over a very long time, or for the rest of their lives.
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